For your convenience a downloadable PDF Order Form is available.
Include complete shipping and billing addresses when ordering.
Orders must be received by noon CST for same day shipping. We only ship on Monday, Tuesday, and Wednesday.
4801 Troup Hwy, Suite 701
Tyler, Texas 75703, USA
Payments accepted: Purchase Order (Terms - Net 30 days), or Credit Card (VISA, MASTERCARD, or AMERICAN EXPRESS) We will bill credit cards after shipping.
Orders for the USA: We ship on Monday, Tuesday, and Wednesday. We charge a $30 Packaging fee (plus $15 for each additional box) for all domestic orders. We can use our FedEx account and prepay and add the FedEx charges to the Invoice or we can use the customer’s FedEx account.
Orders outside the USA: We charge International orders a $50 Packaging fee (plus $15 for each additional box). We prefer to use your FedEx account number for duties, customs clearance, and shipping expenses. If you do not have an International FedEx account we can ship using our FedEx account and prepay and add the shipping charges to the Invoice, but the duties and customs charges must be paid by the customer before the package will be released. Payments must be in US dollars paid by check, credit card or wire transfer. AS OF JAN. 01, 2017 CUSTOMERS WHO CHOOSE TO PAY BY WIRE TRANSFER WILL BE CHARGED A WIRE TRANSFER FEE.
*PLEASE INCLUDE A VALID EMAIL ADDRESS & PHONE # FOR PERSON(S) (END-USER OR PURCHASING AGENT) RESPONSIBLE FOR THE ORDER.*
**UNITED KINGDOM ORDERS MUST INCLUDE VAT EXEMPTION CERTIFICATE (if VAT exempt)**
Cells and Buffers Orders: All cells and buffers are prepared fresh and shipped on Mondays. All orders for cells and buffers must be received by the preceding Friday.
CUSTOM FILLS: There is a 10% custom fill surcharge for any fill that is not our normal offered aliquot size/volume.
This is in regards to products already offered on our website. (It does not apply to custom prep/product requests not currently offered)